Terms and Conditions

1. Introduction

Welcome to T&C Financial Services ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and the loan services we provide. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

These Terms are governed by the laws of the Republic of South Africa and are subject to the Consumer Protection Act 68 of 2008, the National Credit Act 34 of 2005, the Electronic Communications and Transactions Act 25 of 2002, and other applicable South African legislation.

2. Definitions

• "Consumer" means a natural person who acquires goods or services for personal use or consumption
• "Credit Agreement" means any agreement in terms of which credit is advanced or undertaken to be advanced
• "Credit Provider" means a person who provides credit to a consumer
• "Personal Information" means information relating to an identifiable, living, natural person
• "Services" means the loan application and related services provided through our platform
• "Website" means the T&C Financial Services website and mobile application

3. Eligibility and Application

3.1 Age Requirements

You must be at least 18 years old and a South African citizen or permanent resident to apply for credit through our platform. Proof of identity and age may be required.

3.2 Credit Assessment

All loan applications are subject to credit assessment in accordance with the National Credit Act. We may conduct credit bureau checks and verify your employment and income information.

3.3 Application Process

By submitting a loan application, you warrant that all information provided is true, accurate, and complete. You agree to notify us immediately of any changes to your personal or financial circumstances.

4. Loan Terms and Conditions

4.1 Interest Rates and Fees

Interest rates and fees will be disclosed in your credit agreement. All rates are subject to change and will be confirmed at the time of approval.

4.2 Repayment Terms

Repayment terms, including amounts and due dates, will be specified in your credit agreement. Failure to make payments may result in additional fees and credit bureau listings.

4.3 Default and Recovery

In the event of default, we may exercise our rights under the National Credit Act, including but not limited to debt collection procedures and credit bureau listings.

5. Consumer Rights

Under the Consumer Protection Act 68 of 2008, you have the right to:

• Receive goods or services that are reasonably suitable for their intended purpose
• Receive goods or services of good quality
• Receive goods or services within a reasonable time
• Return goods or cancel services within specified cooling-off periods
• Receive clear and accurate information about goods and services
• Be protected against unfair business practices

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by the Protection of Personal Information Act 4 of 2013 (POPIA) and our Privacy Policy.

By using our services, you consent to the collection and processing of your personal information for the purposes of providing credit services and complying with legal obligations.

7. Electronic Communications

Under the Electronic Communications and Transactions Act 25 of 2002, you consent to receiving communications electronically. This includes loan agreements, statements, and important notices.

You acknowledge that electronic signatures and communications have the same legal effect as written signatures and communications.

8. Limitation of Liability

To the extent permitted by law, our liability for any loss or damage arising from your use of our services is limited. We are not liable for indirect or consequential losses.

Nothing in these Terms excludes or limits our liability for gross negligence, fraud, or willful misconduct.

9. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through the Consumer Goods and Services Ombud or other appropriate dispute resolution mechanisms.

We encourage consumers to first attempt to resolve disputes directly with us before escalating to external dispute resolution bodies.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any legal proceedings must be instituted in the appropriate South African court.

11. Amendments

We reserve the right to amend these Terms at any time. Material changes will be communicated to you via email or through our website.

Your continued use of our services after amendments constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

13. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms constitute the entire agreement between you and T&C Financial Services regarding the use of our services.